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Intuitive & Powerful Real Time Web Portal Hosted PBX Carriers need intuitive and powerful routing web portals. End users need the ability to make changes, “on the fly,” rather than wasting employees time by calling into a contact center and requesting a change which could take considerable time to be implemented. This in turn drives unnecessary costs and churn, both of which obviously are counter to the revenue goals that drive new commercial VoIP offerings in the first place. Therefore, the relevant administrative tools, driven through easy to use interfaces, must be available for hunt group, line pool, routing and other advanced configurations.
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Customer Portal
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