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Hosted PBX Maintenance
If critical problems occur that cannot be cleared remotely, premise-based PBX customers must wait for a technician to be dispatched. Most maintenance agreements contain Service Level Agreement clauses that give the repair technician four hours to arrive at your business location. If your business has lost all communications with the outside world, and especially with customers, there may be situations when that will significantly impact your revenue. The VoIP Co, LLC maintains around the clock maintenance to assist you immediately if ever a problem should arise. All of our Hosted PBX and Business VoIP service plans are covered with this system. You will be assured that if anything should ever be outside the norm; that we are working on the problem as soon as we are notified. That is a reliable Buiness VoIP and Hosted PBX solution. With a Hosted PBX solution, the same trouble can probably be resolved almost immediately since technicians are already on site at the provider’s Hosted PBX data center. |
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Maintenance
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