“Why Choose The VoIP Co As Your VoIP Hosted PBX Provider?”
Here are the important attributes you should look for in a provider once you decide that a Hosted PBX system is the best solution for your business:

Business Hosted PBX Should Be Their Core Business
Many Hosted PBX providers sell to both the residential market and the business market. At The VoIP Co, we have only one business; we provide Hosted PBX service to the small to medium size business market and only to the business market.

Network Management
A recent Nationwide survey conducted revealed that more than one third of all VoIP service providers are unable to recognize they have a service quality problem until a customer complaint is received.

Before selecting a provider for your VoIP Hosted PBX service make sure they are equipped with the proper Network Management System (NMS) for their VoIP deployments, one that allows their Network Operations and Field Technicians to identify and troubleshoot problems without relying upon a complaint from you to trigger an action on their part.

Your Hosted PBX provider should have the capability to proactively monitor detailed call quality statistics including MOS, jitter, latency, and other measurements. State-of-the-Art network monitoring systems have advanced diagnostics linked to online knowledge bases that automatically provide network technicians with troubleshooting tips. This capability dramatically reduces the effort and time required to identify the root cause of poor quality calls, and more importantly it reduces the time that your business is affected by the trouble.  The Voip Co provides our clients with these capabilities and resources on all of our standard Business VoIP and Hosted PBX packages.